FREQUENTLY ASKED QUESTIONS

We do not accept returns on any product listed or custom orders. However, I will correct any issues or concerns if the issue is something I could have controlled. Remember it never hurts to ask right?

We do not do any refunds on any listed items or custom made items. However, I will definitley work with you to resolve any issues. Again Never hurts to ask.

Email us at support@thelaserchick.ink 

Anything that has personalization or an image that is not made by myself or my designers. 

Typically all orders are completed within 4 days.  (However, Rush orders are accepted for a small expedite fee based on the technicality of the product itself)

The woods I use are hand picked and made specifically for laser crafting, meaning they are laser safe and suitable for any laser machine. 

The most common materials include Stainless Steel, valued for its high contrast and permanence, and Aluminum, frequently used for fast, high-detail marking on parts and tags. Other popular options include Brass for traditional plaques and awards, and Titanium for high-end, lightweight items. Whether you need a simple serial number on a metal tool or an intricate design on a piece of jewelry made of Gold or Silver, specialized laser systems can achieve the clean, precise mark required.

YES! These are my most popular items and can be done  with my equipment. *Note that Epoxy Coated or Sublimated Tumblers are not laser Safe

Cast acrylic is the best acrylic for laser crafting. It is laser safe and versatile. Comes in patterned sheets, transparent sheets, and many more options. 

No Go, these materials usually contain PVC and are very toxic when burned or lasered. 

We do however have one laser safe style of rubber used fro making rubber stamps. All other options are definitley a No Go! 

Certain leathers are laser safe and can be laser cut or engraved. Most Veg-tanned leather is safe as long as it has not been chemically altered.